Regarding your organization’s Consumer Engagement Program… Step 1 of 6 16% Name First Last Email The overarching purpose of our PWLE Program is clear and compelling to all stakeholders. Entirely Mostly Slightly Not at All The near-term goals of our PWLE Program are clear, attainable, and consistent with the goals of the organization. Entirely Mostly Slightly Not at All We know which segments of our PWLE population we wish to engage with, and why. Entirely Mostly Slightly Not at All We offer sufficient and routine opportunities to engage with targeted groups of PWLE. Entirely Mostly Slightly Not at All We make sure participants are comfortable contributing to discussions and we remove barriers to participation so that all voices can be heard. Entirely Mostly Slightly Not at All TBD . . . Entirely Mostly Slightly Not at All We consistently communicate with PWLE to thank them for their participation and let them know the impact of their work. Entirely Mostly Slightly Not at All Organizationally, we have the structure, forums, and operating model needed to support a strong PWLE Program. Entirely Mostly Slightly Not at All We have accountability at all levels of the organization, from executive leadership to staff, for seeking, listening to, and acting on PWLE insights. Entirely Mostly Slightly Not at All We effectively incorporate PWLE insights into our ways of working, including decision-making and prioritization. Entirely Mostly Slightly Not at All We use PWLE insights to design meaningful change interventions, and we are highly effective at launching, managing, and completing them. Entirely Mostly Slightly Not at All We embed a culture of learning into the organization by continuously reviewing and reporting insights and impact to all stakeholders. Entirely Mostly Slightly Not at All We have a system in place to gauge the operating strength of our PWLE Program. Entirely Mostly Slightly Not at All We define impact measures for each initiative, and we track them relative to the key desired outcomes for the organization and PWLE. Entirely Mostly Slightly Not at All We are able to capture the perspective of all key stakeholders regarding the importance, worth, and utility of the PWLE Program. Entirely Mostly Slightly Not at All This field is hidden when viewing the formEstablishing Strategic IntentThis field is hidden when viewing the formEngaging with PWLEThis field is hidden when viewing the formEngaging with OrganizationThis field is hidden when viewing the formAffecting ChangeThis field is hidden when viewing the formMeasuring Results
